customer service agent southwest airlines reviews

#CUSTOMER SERVICE AGENT SOUTHWEST AIRLINES REVIEWS FOR FREE#
#CUSTOMER SERVICE AGENT SOUTHWEST AIRLINES REVIEWS PLUS#

Handles transactions required to board the aircraft in a timely and efficient manner Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage.

Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed.

Is responsible for overage or shortage Checks in baggage and Cargo. Computes charges, makes change and balances daily transactions. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. RESPONSIBILITIES Provides friendly service to and maintains positive relationships with all internal and external Customers Works in a cooperative spirit to ensure the success of our Company Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems Responsibilities include greeting and handling Customers in a polite and friendly manner. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Southwest will provide a stable work environment with equal opportunity for learning and personal growth. JOB SUMMARY Provides legendary Customer service by handling ticketing, baggage check-in, baggage claims, reservations, information inquiries and resolving complaints and problems. Opportunity to buy Southwest Airlines common stock at a 10% discount Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck*Īn annual ProfitSharing contribution toward retirement-when we profit, you profit**Ĭompetitive health insurance for you and your family

#CUSTOMER SERVICE AGENT SOUTHWEST AIRLINES REVIEWS FOR FREE#

Opportunities for overtime and shift pick-upsįly for free on any open seat on all Southwest flights (your eligible dependents fly, too)

#CUSTOMER SERVICE AGENT SOUTHWEST AIRLINES REVIEWS PLUS#

Starting pay of $17.54 per hour plus Benefits you’ll love: ***Southwest Airlines will consider your interest for the Palm Springs, CAĬustomer Service Agent position if you are currently a resident of the state of CA.

Customer service agent southwest airlines reviews